PRIVACY POLICY
This Privacy Policy outlines the types of personal information that is received and collected by Lumos and how it is used. We are committed to safeguarding the privacy of our customers and ensuring that their personal information is handled responsibly and in compliance with applicable laws.
1. Information Collection: We may collect personal information from customers when they place an order, subscribe to our newsletter, or interact with our website. This information may include names, email addresses, shipping addresses, and payment information. We may also collect non-personal information such as browser type, IP address, and pages visited on our site.
2. Use of Information: The information we collect is used to process orders, improve customer service, and send periodic emails regarding order updates or other products and services. We may also use the information to personalize user experience and improve our website based on the feedback we receive from customers.
3. Data Protection: We implement a variety of security measures to maintain the safety of personal information. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.
4. Sharing of Information: We do not sell, trade, or otherwise transfer to outside parties personal information unless we provide customers with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing our customers, so long as those parties agree to keep this information confidential. We may also release information when it is release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Cookies: Our website may use "cookies" to enhance user experience. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.
6. Third-Party Services: Our site may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy policies. We encourage users to be aware when they leave our site and to read the privacy policies of any other site that collects personal information.
7. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify customers about significant changes in the way we treat personal information by sending a notice to the primary email address specified in their account or by placing a prominent notice on our site.
8. Contact Information: If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at the provided contact information on our website.